This policy is designed to inform you of our commitment to upholding your right to privacy when using any of our web services. It describes the ways in which we capture information and the ways in which we use it.

For a statement of Gothic Gear`s wider obligations under Data Protection Act, 1998 please click here to view our Terms and Conditions.

Gothic Gear considers its obligations under the Data Protection Act and related legislation to be of paramount importance, and has taken steps to ensure compliance with those provisions.
This privacy policy explains what information Gothic Gear collects about those customers that use its websites and the procedures we have in place to safeguard your privacy.

What personal information do we collect?

The information we request from you will depend on the type of services you request or register for. It may simply be an e-mail address if you post a message to our bulletin board or it may include details such as your home address if you are registering to purchase goods on-line.

We do not obtain any payment information from you. This is collected and held securely by our provider of online payment facilities on our behalf. Please ensure you read the privacy policy on their website in relation to the information you submit in relation to payments. This information is used for billing purposes and to fulfil your orders. No financial information is stored on our servers.

In any case, we will only request information that is necessary to enable us to provide you with the service you have requested.

If you are under 18, please get your parent/guardian's permission before providing personal information to Gothic Gear.

Why do we collect and store your information?

Gothic Gear operates in a wide variety of business areas and therefore uses personal data in many different ways. These purposes are notified, where required to the Information Commissioner who regulates the Data Protection Act and you can see any current notifications for Gothic Gear at www.informationcommissioner.gov.uk

The principle purposes for which we collect and store your information are:

• Notification of new products or services
• Notification of special offers and discounts
• Research
• Marketing
• Provision of customised web enabled services
• General information relating to Gothic Gear`s activities

How do we contact you?

We may contact you to provide the services that you have purchased or registered for. Depending on your preferences we may contact you by post, email, telephone or text messaging.

What do we do with your information?

Direct Marketing

When we collect information from you we will tell you if we would like to send you information about our products and services. We will give you the opportunity to tell us you do not wish to receive such information. If you do not object to receiving marketing material at the time, but subsequently change your mind, you may tell us so at any time by contacting us using the details given below.

For information please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If we wish to share your data with third parties for marketing purposes, we will again tell you about this and only do so if we get your consent. Again, you may tell us at any time that you no longer agree to your details being shared with third parties for marketing purposes.

Research

Occasionally, we or one of our agents may contact you for research purposes. We only hire reputable third parties do undertake such projects on our behalf. You are under no obligation to participate in this research.

Disclosing information

We may disclose your personal data to our service providers who are responsible for operating some of our services.

Where such disclosures are made, this will be under contractual arrangements with Gothic Gear and carried out in accordance with the requirements of the Data Protection Act, 1998.

We may also disclose your personal data to other agencies at their request, for the purposes of crime prevention and detection and where otherwise required to do so by law.

Use of cookies on our site

A cookie is a piece of text that a website transfers to a directory on your computer's hard disk, so that the website can remember who you are. This text file is known as a `cookie`.
A cookie will typically contain the name of the website from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Allowing a website to create a cookie does not give that or any other website access to the rest of your computer, and only the site that created the cookie can read it.

Two types of cookies are used on our websites:

Session cookies

Which are temporary cookies that remain in the cookie file of your browser until you leave the site.

Persistent cookies

Which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). Cookies can help a website to arrange content to match your preferred choices. Most major websites use cookies.

Our cookies cannot be used by themselves to identify you.

Find out more about cookies at http://www.allaboutcookies.org/cookies/

How we use cookies on our site and what information we collect

Session cookies

• To allow you to carry information across pages of our site and avoid having to re-enter information
• To allow you to maintain a shopping basket
• Within registration to allow you to access stored information

Persistent cookies

• To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly
• Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so

Third party cookies

Third parties serve persistent cookies via this site. These are used for the following purposes:

• To compile anonymous, aggregated statistics that allow us to understand how users interact with our site and to help us improve the structure of our website. We cannot identify you personally in this way
• To serve advertisements on our site and track whether these advertisements are clicked on by users
• To control how often a particular advertisement is shown
• To tailor preferences
• To count the number of anonymous users of our site
• To provide security within shopping baskets or transactions

Use of web beacons

Some of our web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count visiting these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Find out more about web beacons at http://www.allaboutcookies.org/web-beacons/

Disabling / enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

You may disable cookies through your browser by following the instructions found at http://www.allaboutcookies.org/manage-cookies/

Protecting your information

We use up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets (SSL) Layer encryption software.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our websites.

The internet is not a secure medium of communication. Gothic Gear cannot guarantee the security of any information you input on this website or send to us on the internet.

Gothic Gear is not, and will not be, responsible for any damages you or others may suffer as a result if the loss of confidentiality of any such information.

Changes to this policy

We may revise this policy at any time by posting the revised policy on the Gothic Gear website. Your continued use of the site will mean that you accept those revisions.

Links to other websites

The Gothic Gear website may contain links that make it easier for users to visit other websites. If you use the links to leave this website and to visit one operated by a third party, we will not have any control over that website or if it makes use of cookies.

Gothic Gear cannot be responsible for your protection and privacy when visiting such websites. You should check the privacy policies of those websites before entering any personal information.

Contact details

Gothic Gear
Telephone:
01457 869 374 (Customer Services - office hours)
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Post:
Gothic Gear Customer Services
7 Arundel Grange
Simmondley
Glossop
Derbyshire
SK13 6UP
United Kingdom

Gothic Gear website: http://www.gothicgear.co.uk/